If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. Follow these steps to repair your Outlook personal folder file (.pst) by using Inbox Repair tool. Then, you can move the recovered items to your new Personal Folders (.pst) file. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.
If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. None of the events or information was lost in the move to the new calendar.
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.
When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.
After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running. In this case, sign in to the Microsoft 365 portal by using your administrator credentials, and then select service health to determine whether other customers are experiencing the same issue. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved. If you’d like to share any feedback about this article, please let us know.
Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error. If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool.
If Outlook is configured to connect to the Exchange mailbox in Online mode, an .ost file is not used. To adjust the number of days of data that are synced for shared folders, add the following registry values. You can limit the synchronization window that’s used for calendar folders to reduce the number of items that are stored locally in your calendar folders.
You can determine if it's corrupted by creating a new profile and Fix Outlook official help changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. To work around the issue, you will need to end all Office processes that are running and disable the presence features.
Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.
Optionally, you can try to recover additional repaired items from the backup personal folder. You can use the Inbox Repair Tool (scanpst.exe) to repair corrupted Personal Folders (.pst) and Outlook Data (.ost) files. This is useful when your OST file is relatively big (more than 5 GB) and it would take a long time to recreate it. Also, it can be useful when you are getting errors when importing data from a PST file.
Follow the steps below to reset the navigation panel and fix the loading profile issue. Dealing with Outlook stuck on loading Profile can be frustrating, but there are various troubleshooting steps you can take to resolve the issue. Start with the simpler solutions and gradually move to more advanced ones if necessary.
If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. Make sure that the latest updates for Outlook are installed. For more information, see How Fix Outlook official help to install the latest applicable updates for Microsoft Outlook (US English only). For more information, see Support for Office 2016 and 2019 clients connecting to Microsoft 365 services has ended. Running the /resetnavpane command removes all customizations to the navigation pane.